Technology Adoption Model-Based Comparison of Clinical Trial Software

Abstract

Clinical research management systems are mainly used by both pharmaceutical companies and biotechnology companies to manage the clinical trial process from start to finish. Due to the very nature and complexity of the clinical research process, having a system that is easy to use and understand as well as navigate will ensure that the whole process is streamlined, with very few bottlenecks and limitations. In this work, the authors examined the use of two different clinical research systems, JEEVA and REDCAP, with the aim of understanding users' intentions and behavior towards the use of both systems. The authors used the original technology adoption model (TAM) on the perceived usefulness, perceived ease of use, usage behavior (attitude towards using), intention to use, to determine the extent of the user's acceptance of the JEEVA and REDCAP technology tools. The authors' current data analysis of the survey was collected, and findings show that JEEVA fares well compared to REDCAP. The authors also share feedback from users on their perception of the usefulness of both systems and improvement areas.