Technology Acceptance by Health Professionals in Canada: An Analysis with a Modified UTAUT Model

Abstract

Information systems (IS) offer healthcare practitioners a variety of benefits. As such, the acceptance of such technologies by healthcare professionals is an important topic of interest to both practitioners and researchers. IS acceptance has been widely researched in the extant literature, however, studies focusing on perspectives of healthcare professionals are sparsely represented. To add the growing work in this area, we used the unified theory of acceptance and use of technology (UTAUT) with a minor modification to examine the factors influencing IS acceptance among five healthcare professionals in Canada. A research model was developed and tested with data collected in a survey. Analyses of 227 healthcare professionals' data confirmed that their intentions to use IS and usage behaviors were significantly influenced by effort expectancy, social influence, compatibility, and organizational facilitating conditions. Performance expectancy did not yield meaningful interpretations. The study's implications for practice and research are discussed.