Technological, Organizational and Supporting Factors Influencing Geospatial Information Technology Systems in Tanzania

Abstract

The study sought to examine the technological, organizational and supporting factors influencing Geospatial Information Technology Systems in Ilala and Kinondoni Councils. This study used quantitative approach and case study design was used as research design. Simple random sampling method was used in this research to guarantee fair representation and widespread results for the general population. Primary data for this research was collected using a questionnaire involving taxpayers. Data analysis was done using inferential statistics for the statistical data with the aid of SPSS version 26. Data was analyzed and presented in tables and figures. The study revealed that, technological factors, organizational factors, and support factors, have a positive relationship with GITS Performance. The model constructed in this study showed that Technological Factors, Organizational Factors, and Support Factors, (TOS) account for 94.6% of the GITS Performance. Therefore, TOS (Technological Factors, Organizational Factors, and Support Factors) might be employed to make better use of the GITSs that have been put in place to increase revenue collection in Tanzanian local government authorities. Future studies should take into account all other kinds of own sources of revenue that are gathered utilizing the GITS as this research only looked at the business license as the primary OSR to analyze factors affecting the GITS performance. In order to facilitate effective data collection, storage, and sharing, regular data updates, and system integration among LGA systems and other stakeholders, the study advises LGAs to develop, introduce, operationalize, and update policies, rules, and procedures that govern GITS's applications in revenue collection.