Abstract

The paper presents a study which aims to analyze the innovations of technology in the banking sector. Technological innovations have enabled the industry to open up efficient delivery channels. Technology has helped the banking industry to deal with the challenges the new economy poses. Technology now allows banks to create what looks like a branch in a business building's lobby without having to hire manpower for manual operations. These branches are working on the concept of 24 X 7 working made possible due to Tele banking, ATM, Internet Banking, Mobile Banking and E - banking. This technology driven delivery channels are used to reach maximum customers at lower cost and in most efficient manner.

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