Technological capabilities and supply chain resilience of firms: A relational analysis using Total Interpretive Structural Modeling (TISM)

Abstract

Resilience, the property of supply chains to handle impending vulnerabilities and potential disruptions is becoming a success factor for modern firms. Considering the situation, a major question arises whether the companies are technologically capable of bringing supply chain resilience? Prior to take decision on implementation of supply chain risk management practices, companies need to identity their technological capabilities and its impacts on supply chain resilience. Apart from that, many of the technological capabilities are seen interrelated and have the competences to influence the other. A research in this direction could enable companies to be cognizant of their technological capabilities and to ascertain those influential capabilities for which managers should feel quintessential. A total interpretive structural modeling is used in this research to identity, interpret and acknowledge the major technological capabilities of firms that influence the resilience capabilities of their supply chains. A case evaluation of the same was also carried out in an electronics manufacturing industry. It can be inferred for the case that the most influential technological capabilities are capability to modify supply chain design and planning capabilities. A proper enhancement of these capabilities in the supply chain augments several flexibility and improves resilience capabilities.