Abstract

Higher education requires effective managers that could foster technical, resource, and strategic management systems to improve institutional performance and productivity. HEIs are focusing on developing the skills and competencies of their middle managers to bring quality education for students and conducive environment for stakeholders. This study determined the tactical, resource, and strategic management system practices of middle managers in HEIs and how it aid the performance of their institution based on SUC levelling and program accreditation metrics. There were 321 conveniently sampled faculties from three HEIs in Zamboanga Peninsula, Philippines who participated in the study. SUC levelling and program accreditation data was acquired from CHED database. Quantitative analysis indicated that middle managers demonstrated a high level of practice in the technical aspect of their management system, particularly in promoting fair decision making focusing on unbiased decision-making, goal setting, providing equal opportunities, and basing decisions on guided reasoning. Implementation of management system practices, encompassing technical, resources, and strategic dimensions, can be strong predictors of institutional performances in HEIs. These practices influence the accreditation status of programs within the institutions, indicating their significance in achieving better outcomes. By establishing personalized objectives, measuring accomplishments, and tracking progress, educational institutions can assess and manage personnel performance, leading to enhanced organizational effectiveness.

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