Abstract
SCRAN is building a large networked multimedia resource base on the cultural heritage of Scotland. Early indications from this project, in conjunction with the results of the preceding WINDEE and Catechism projects, suggest that a general audience is interested in accessing such information. However, the information providers are unsure of how best to structure their information for these new audiences, and the enquirers are unskilled in the techniques of finding what they want. SCRAN is in the process of determining the most effective interfaces between providers and users of cultural heritage information.
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