Teamwork Visualization for Team Reflection Based on Changes in Communication Patterns

Abstract

Teamwork visualization is a promising method for improving situational awareness, enhancing teamwork reflexivity, monitoring and intervening teams, and analyzing team processes. This paper aims to introduce a new method of teamwork visualization specifically for team reflection. Our method detects a time span where the communication pattern is stable and visualizes time-to-time changes of communication pattern with related features over teamwork in a small group. We applied our method to the teamwork of four teams in an idea generation workshop and checked whether our visualization could visualize meaningful characteristics of teamwork in terms of within-team and between-team differences. We summarize the practical and theoretical contributions and limitations of our study.