Abstract

Recent global events have triggered compositional changes in the workplace (e.g., intentional diversification and sudden team member removal). This study investigates whether team gender diversity and the novelty of membership changes moderate the relationship between team processes and performance. We found that development of team confidence plays a pivotal role in shaping performance through its influence on backup behavior. Moreover, gender-balanced teams were better at translating their confidence into backup behaviors, and teams experiencing reduced novelty during membership change events tend to leverage these behaviors more effectively, leading to enhanced overall performance. We explored several theoretical and practical implications.

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