Abstract
Enterprise architecture (EA) seeks to align business process and IT, but architecting involves many stakeholders (e.g., architects, IT staff, and business staff) with very diverse and often conflicting goals, making this alignment difficult to achieve. In this study we investigate how team knowledge helps coordinate the architecting effort to achieve this alignment. We report on four case studies with various degrees of EA success. Specifically, we investigate how EA, IT and business staff coordinate their work, with special focus on implicit coordination through team knowledge.
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