TEACHING STRATEGIES AND THE LEVEL OF THE STUDENTS’ ACADEMIC SATISFACTION AT THE PROFESSIONAL SCHOOL OF TOURISM AND HOSPITALITY AT THE CATHOLIC UNIVERSITY OF SANTA MARIA, AREQUIPA, 2018.

Abstract

The purpose of this research is to determine the relationship between teaching strategies and the level of the students’ academic satisfaction at the Professional School of Tourism and Hospitality at the Catholic University of Santa Maria; the population or universe is made up of 157 students enrolled in the Pair Semester 2018, the study is of a non-experimental, cross- sectional correlational design and explanatory level, basic type with a quantitative approach, developed in the area of university higher education; applying two questionnaires; the first one, is a questionnaire about the teaching strategies and the second one is a questionnaire about the students’ academic satisfaction in the PST&H, both instruments validated by experts’ judgment with a result of applicability, the reliability was determined using the Alpha de Cronbach Coefficient, obtaining a result of 0.98 and 0.96 respectively for each variable and the Chi Square statistical, finding that the most used strategies by teachers are those focused on the transmission of information with 37.6%, considered as traditional teaching strategies and the highest percentage of academic satisfaction is related to the level of student self-realization with 51%; as a conclusion we have that there is a positive relationship between teaching strategies and the students’ academic satisfaction at the Professional School of Tourism and Hospitality at the Catholic University of Santa Maria (P<0.05; according to tau b de Kendall there is a moderate correlation π=0.51). Keywords: teaching strategies, academic satisfaction, university students, higher education and educational quality.