Abstract

The aim of this paper is to demonstrate the degree of teaching staff’s and Students’ satisfaction with the teaching and learning experience via the Blackboard â„¢ Learning Management System (LMS), recently acquired by King Abdulaziz University (KAU) as an online solution supporting distance education programs. Teaching staff’s and students’ perceptions about the e-courses offered via the LMS were collected in four areas: 1) E-course Content, 2) LMS Ease of Use and Performance, 3) Communication Facilitation, and 4) Delivery Methods. The respondents’ observations on these topics were gathered via two short, Likert-scale questionnaires which were distributed during the Summer Semester of 2014. The researchers sought, through this preliminary investigation, to identify issues which might impact the implementation of the Blackboard LMS in the Distance Education programs in KAU. Generally, the results indicate a relatively high satisfaction rating of the LMS from both groups of users.

Highlights

  • Learning Management Systems (LMSs), used to deliver online learning, give higher education (HE) institutions the opportunity to extend their educational influence to communities which do not have access to HE’s traditional settings or resources

  • The Deanship of E-learning and Distance Education (DELDE) at King AbdulAziz University (KAU) recognized that various well-known LMSs have gained popularity for creating course materials which students can access remotely, its acquisition of the Blackboard Learn TM LMS did not come as a surprise, as it demonstrated DELDE’s continuous efforts to support KAU faculties in adopting online learning practices through implementing state-of-the-art learning solutions

  • In the first category, where teaching staff were asked about their evaluation of the e-courses content and how they interact with it, they reported their general satisfaction with content alignment to learning outcomes, and content augmentation using various resources

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Summary

Introduction

Learning Management Systems (LMSs), used to deliver online learning, give higher education (HE) institutions the opportunity to extend their educational influence to communities which do not have access to HE’s traditional settings or resources. The Deanship of E-learning and Distance Education (DELDE) at King AbdulAziz University (KAU) recognized that various well-known LMSs have gained popularity for creating course materials which students can access remotely, its acquisition of the Blackboard Learn TM LMS did not come as a surprise, as it demonstrated DELDE’s continuous efforts to support KAU faculties in adopting online learning practices through implementing state-of-the-art learning solutions. With this shift towards a new technology, DELDE did not ignore the necessity of measuring the impact of these solutions on students and staff. As part of a research agenda in this field, the researchers started gauging staff’s and students’ reaction to and evaluation of the Blackboard LMS in teaching and learning contexts

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