Abstract

National Productivity ReviewVolume 9, Issue 4 p. 429-438 Article Teaching people to act on information John W. Moran, John W. Moran John W. Moran, Ph.D., is director of Daily Management projects at Goal+ QPC, a research and consulting firm in Total Quality Management based in Methuen, Massachusetts.Search for more papers by this authorRichard P. Talbot, Richard P. Talbot Richard P. Talbot, P. E., is a corporate training manager responsible for developing corporate-wide behavioral and managerial education programs for Polaroid Corporation in Waltham, Massachusetts. Moran and Talbot are the co-authors of A Guide to Graphical Problem Solving Processes (Quality Press, 1990; $19.95).Search for more papers by this author John W. Moran, John W. Moran John W. Moran, Ph.D., is director of Daily Management projects at Goal+ QPC, a research and consulting firm in Total Quality Management based in Methuen, Massachusetts.Search for more papers by this authorRichard P. Talbot, Richard P. Talbot Richard P. Talbot, P. E., is a corporate training manager responsible for developing corporate-wide behavioral and managerial education programs for Polaroid Corporation in Waltham, Massachusetts. Moran and Talbot are the co-authors of A Guide to Graphical Problem Solving Processes (Quality Press, 1990; $19.95).Search for more papers by this author First published: Autumn (Fall) 1990 https://doi.org/10.1002/npr.4040090406 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinked InRedditWechat Volume9, Issue4Autumn (Fall) 1990Pages 429-438 RelatedInformation

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