Teaching Business Process Development Through Experience-Based Learning and Agile Principle

Abstract

Business process development is a challenging and important task in organizations that enables performing operations more effectively and efficiently. Traditionally, business processes have been developed through waterfall approaches which are described by different business process management life-cycles. Such development requires a lot of time that is one of the barriers to applying business process management in practice. Teaching business process development in the traditional way is also a challenge in education due to the long-running cycle to develop a business process. In this paper, we propose a new approach to teach business process development through experience-based learning and agile principle. The approach is implemented in an advanced course on business process management where students developed a real public business process in an agile way. The study shows that agile business process development not only enables students to automate the business process but also enhance their understanding of business process management.