Abstract
The study aims to assess the impact of job characteristics on job satisfaction and organizational citizenship behavior through organization engagement. The study employed a survey questionnaire with 574 respondents from Vietnamese businesses, and the analysis method used was PLS-SEM via SMART PLS 4.0. The results indicate that skill variety, task significance, and job autonomy positively influence organizational engagement, thereby positively affecting job satisfaction and organizational citizenship behavior. Task identity and job feedback do not statistically affect organizational engagement. Additionally, organization engagement mediates between skill variety, task significance, job autonomy, and the two outcomes: job satisfaction and organizational citizenship behavior; simultaneously, organization engagement does not statistically mediate the relationships between task identity, job feedback, and desired outcomes. These findings propose practical implications for Vietnamese businesses.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
