Taxonomy development: assessing the merits of contextual classification

Abstract

PurposeThe purpose of this paper is to share personal experience on the early stages of taxonomy construction, reflecting on the potential role of contextual classification techniques as applied by the records management profession as a tool in effectively organising information, resources and services within intranet and/or portal environments. The paper also aims to assess the additional benefits to be secured where linking content to business purposes can create or reveal new meaning.Design/methodology/approachThe paper draws on experience, personal opinion, published literature and discussions with peers to assess the applicability of contextual classification as a tool to support taxonomy development.FindingsThe paper concludes that classification of information, resources and services within intranet and/or portal environments using a citation order of function, activity, task, sub‐task is likely to be of significant value, requiring further investigation to fully assess impact and applicability. Contextual classification receives much discussion in general records management terms, however its applicability in supporting portal and/or intranet development appears to receive little attention. The requirement to generate improvements in information retrieval from a host of on‐line services (of which taxonomy development is one example) is reinvigorating the role of the informational professional. Given the criticality of improving the management and retrieval of information it is desirable that stronger interdisciplinary links are established across the information profession to further develop “information retrieval” as a subject discipline. Originality/valueThe article suggests that the role of contextual classification to organise information, resources and services within intranets/portals requires further investigation and reflection to assess its applicability, value and impact. Initial findings and reflection of the application of contextual classification in the design of elements of a university portal taxonomy have proven to be successful, suggesting that wider discussion and reflection is now required. It is also suggested that the information profession take steps to build stronger interdisciplinary links to advance the development of information retrieval as a subject discipline.