TATA KELOLA KINERJA TEKNOLOGI INFORMASI MENGGUNAKAN IT BALANCED SCORECARD (STUDI PADA STMIK PROVISI SEMARANG)

Abstract

Assessment of IT governance with IT Balanced Scorecard (IT BSC) is required for the assessment of IT governance in an organization, institution or company to see the extent to which the strategy embodied in the vision and mission and objectives to be achieved in insitutusi. The research objective is to determine the governance of IT in terms of contribution to organizational perspectives, perspectives user orientation, perspective on operational excellence and future perspectives orientation in STMIK ProVisi Semarang. The study was conducted using questionnaires to the Chief Information Officer (Puskom) in STMIK ProVisi to response to matters related to the Perspective Contributions Organization, User Orientation Perspective, Perspective and Perspective Operational Excellence Orientation in the Future. The results showed the average value of the performance in perspective Contributions categorized Organisation sufficient level of achievement. The value of the average performance on Perspectives User Orientation categorized a good level of achievement. The value of the average performance in perspective Operational Excellence categorized the level of achievement sufficient. The value of the average performance on the Future Orientation categorized a low level of achievement.