Abstract
Automatic speech recognition (ASR) is finding many new applications in both products and services. Designing good user interfaces with ASR poses a variety of challenges. This paper: — Addresses basic principles in designing for the user, — Describes the need for appropriate dialogues between the user and ASR-based systems, — Discusses how these user-machine transactions are changing due to improved ASR technology, and — Discusses the direction ASR should take to provide the kind of “natural” user-machine dialogue that is expected in Vision 2001.
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