Abstract
This theoretical paper discusses some conceptual and epistemological issues in the study of situated action in CSCL environments, especially focusing on ethnomethodology (EM) and conversation analysis (CA). It is argued that EM and CA approaches provide relevant and fruitful research strategies and methodologies. Some theoretical and epistemological peculiarities, weaknesses and biases of the approaches are identified and discussed. Finally, activity theory is briefly discussed as a potential alternative methodological and theoretical approach.
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