Taking stock and making strides toward wellness in the veterinary workplace.

Abstract

Undoubtedly, the veterinary medical field attracts individuals with high levels of compassion and empathy and the drive to care for others. With increased public recognition of the human-animal bond and the greater value placed on it, veterinarians and their staff members are increasingly expected to display high levels of consideration and compassion in the veterinary workplace. Individuals tend to enter and remain in the veterinary profession in part because of compassion satisfaction (the joy or sense of achievement found in helping others and providing high-quality patient care), 1,2 and overall, veterinarians and other animal caretakers report high levels of satisfaction in their work. 1,3,4 However, caring at such a high level can be associated with considerable personal and professional costs. Over time, repeated exposure to traumatic events in the lives of patients and their owners (eg, abuse, illness, trauma, and euthanasia), moral dilemmas, and occupational stressors can lead to compassion fatigue or burnout. Compassion fatigue, also known as vicarious trauma, secondary traumatic stress, or secondary victimization, is a result of medical caregivers’ unique relationship with ill or dying patients and the empathy they feel. 2,5,6 Burnout, on the other hand, is related to interactions with the workplace environment and feelings of being ineffec