Abstract

Executive Overview In recent years, multinationals and Mexican businesses have been exploring the use of empowerment and self-managed teams as a means of increasing productivity. In this article, the lessons learned from over 200 executives in Mexico with self-managed teams are provided and recommendations for implementation are offered. To help explain the issues raised by these executives, research on cross-cultural management is used to compare the behavioral norms of self-managed teams with salient dimensions of the Mexican business culture.

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