Abstract
The ability to create, use and transfer knowledge may allow the creation or improvement of new products or services. But knowledge is often tacit: It lives in the minds of individuals, and therefore, it is difficult to transfer it to another person by means of the written word or verbal expression. This paper addresses this important problem by introducing a methodology, consisting of a four-step process that facilitates tacit to explicit knowledge conversion. The methodology utilizes conceptual modeling, thus enabling understanding and reasoning through visual knowledge representation. This implies the possibility of understanding concepts and ideas, visualized through conceptual models, without using linguistic or algebraic means. The proposed methodology is conducted in a metamodel-based tool environment whose aim is efficient application and ease of use.
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