Abstract
Abstract Cover Story Benchmark your waitlist practices against other institutions' strategies Consider what waitlist practices best serve your institution Compare institutions' experiences with waitlists Idea File Identify previously enrolled students using StudentTracker Discount tuition for summer courses to help students complete degrees Engage prospective students through social‐media contests Review report that reveals how families pay for college Research Review trends in merit‐aid awards Learn how much aid students received Compliance Recognize financial aid fraud in your online programs Follow this guidance to prevent financial aid fraud Managing Your Office Avoid negative labels for new staff members What Would You Do? How would you recruit for a weak academic area? Lawsuits & Rulings DISMISSAL OCR finds fault with institute's failure to accommodate panic attacks ADMISSIONS Low GRE score, not discrimination, was reason for admissions denial DISABILITY Admissions denial to master's program was not retaliation Leaders & Innovators KENT HOPKINS, VICE PROVOST OF ENROLLMENT MANAGEMENT, ARIZONA STATE UNIVERSITY Enroll and retain veterans by considering their needs Enroll veterans with good policies, supportive environment
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