Abstract
Abstract Cover Story Boost retention, show students you care with a strong communication strategy Boost retention with targeted communications Review sample emails encouraging students to register News & Notes U.S. House votes to repeal credit‐hour, state authorization rules Institution improperly awarded degrees to foreign students Group requests Harvard degrees for gay students expelled in 1920s U.S. bachelor's degree attainment reaches highest level ever Compliance Get answers to your dual‐enrollment FERPA questions Tools of the Trade Save time on transfer‐credit evaluation with TES Consider TES benefits for units across campus Review key benefits of TES Professional Development Learn how to become a 2‐minute registrar Ethics How would you deal with a visitor looking for a student? Lawsuits & Rulings DISCRIMINATION Student gets debt discharged, plus transcript with Fs changed to Ws FERPA FERPA doesn't give right to object to disclosure pursuant to court order DISMISSAL Enrollment dispute based on oral contract is time‐barred Leaders & Innovators EVE DAUER, REGISTRAR, WALDEN UNIVERSITY Document your processes for consistency, staff training Reap benefits of documenting procedures
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