Abstract
ABSTRACTThe main purpose of this study is to find out the factors affecting the quality of private hospital websites in Turkey. The data were collected from all hospital websites which belonged to private general hospitals, private specialty hospitals, and foundation-university hospitals in Turkey. Within the scope of this study, 519 websites were examined according to the checklist. A total of 45 items related to the quality of hospital websites such as logo, mission, vision, ISO and accreditation, email address, hospital map, departmental info, doctors’ background, insurance info, online appointment, online lab results, patient rights, additional languages, etc. were included in the study. Total scores of website quality were calculated by the total of these 45 items of the websites. Simple linear regression analysis was used to estimate the correlation between the independent factors (Geographical Region, Bed Size, Status of the Hospital, and Regional Development Index of the hospital) and the website quality score. According to the results, hospital bed size and regional development index had a significant role in hospital website quality scores.
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