Abstract

A call management system provides an Internet call management service that permits a subscriber to receive information about incoming calls, and provides a personal message to the caller over a voice channel. The caller may be given a personal notification, as a spoken audio message that includes the callers's name, advising the caller that a personal message is forthcoming and requesting that the caller stand by to receive the personal message. The subscriber enters the personal message as text, which is transmitted over a data channel to the call management system. The call management system converts the text message into speech, and then “reads” the message as a spoken, audio message to the caller, using the voice channel over which the call was received by the call management system.

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