Synchronized analysis model: Linking Gilbert's behavior engineering model with environmental analysis models

Abstract

Performance technology has many analysis models and selecting which to use can be challenging. Arguably, the most prestigious and most used HPT model—a cause analysis model—is Gilbert's behavior engineering model (BEM). However, even this powerful cause analysis model has its limits; although it does examine environmental symptoms in general, it doesn't account for the organizational or environmental levels at which performance problems occur. For data on such levels the practitioner may turn to environmental analysis models such as those developed by Kaufman, Langdon, Rummler & Brache, or Rothwell. But the practitioner who uses both a cause analysis model and an environmental analysis model will be left with two sets of data that do not easily integrate into a useful guide to action. The model presented here—the synchronized analysis model (SAM)— is an effort to remedy this situation. By integrating the cause analysis model of Gilbert's BEM with levels derived from the environmental analysis models, the SAM offers the practitioner an enhanced tool for resolving performance problems.