SUSTAINING ORGANIZATIONAL PROFITABILITY THROUGH ENHANCED QUALITY CONTROL PRACTICES IN MANUFACTURING BUSINESSES

Abstract

This study examined the effect of quality control practices on organizational profitability in manufacturing organizations. There are various forms of manufacturing industries ranging from food to non-food manufacturing organizations, but this study used bakeries which is a food manufacturing organization. The study adopted the descriptive survey research design and was guided by two research questions. Adopting the convenient sampling technique, the researcher selected ten outsits within Asaba Axis from which 40 respondents comprising sales and production staff were further selected randomly to form the respondents for the study, A self-structured questionnaire titled 'quality control techniques on profitability (QCPOP) was the instrument used to collect data for the study. The statistical analysis was done using mean and simple percentages to provide answers to the research questions while the Pearson Product momentum Correlation was used at 0.05 alpha level to test hypotheses. From the analyzed data, it was revealed that; a relationship exists between quality control practice and organizational profitability in several ways. Also, there is a significant positive relationship between the quality control technique adopted, quality of products/goods and profitability of the organizations which indicates that a decrease in one of the variables will lead to a decrease in the other variables (i.e decrease in quality control leads to decrease in quality of the product which in turn result in a decrease in profit and vice-versa. Was conclusion based on the findings of this study is that the high quality of an organization's product is the life of such an organization and if an organization adopt and practice and adopt adequate technique to maintain quality, the sky will be its limit, it was therefore recommended among others that manufacturing organization should not for any reason seize the practice of adequate quality control measures because it is tantamount to ruining their product quality.
 Keywords: Sustaining Organizational Profitability, Quality Control, Manufacturing, Businesses.