Abstract
Achieving sustainability in both cities and tourism systems is a wicked problem. This chapter applies a systems-thinking approach to addressing the issues facing sustainable tourism in cities. It is important to note the principles of sustainable tourism are relevant to cities and are not limited to small-scale tourism operations in environmentally sensitive locations. As a result, little research has focused on sustainable tourism in cities. The growth of certifications for sustainable tourism reflects the need for a comprehensive set of sustainable tourism measures to understand how destinations, including cities, perform. Sustainability cannot be achieved in cities without businesses and other organisations adopting sustainable tourism activities. Understanding this term and its implications provides important insights into the nature of the challenges faced in cities seeking to achieve sustainable tourism.
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