Abstract

Cultural tourism roughly contributes to 40% of the international tourism arrivals. However, marketing for it is a dilemma between maximizing the economic return and nurturing the culture’s social functions because, in cultural tourism, a culture is a “product” to be “consumed”. Marketers need to attract the “correct” segments of cultural tourism, which have cultural motives as opposed to those of mass tourism. Research shows that attracting such segments can be done through a differentiation based on authenticity. However, in cultural tourism, authenticity is a relative and negotiable term. Perceived authenticity is more applicable than the traditional, objective authenticity. Previous research has been done to understand how authenticity is perceived by tourists but how it changes over a time remains elusive to researchers. This research focuses on the dynamics of perceived authenticity; how it changes over a time. A temporary, hypothetical model is proposed that is subject to a further seeking of variables and their relationships. The research is conducted in two stages: qualitative for building the model and quantitative for confirming it. Two cases will be built i.e. Alsace in France and Bali in Indonesia. The two regions will represent two different points on a spectrum. This research is a work in progress.

Highlights

  • The dynamics of perceived authenticity remains elusive to tourism researchers (Rickly-Boyd, 2012)

  • The dynamics of perceived authenticity remains elusive to tourism researchers; b

  • A temporary, hypothetical, model has been proposed to try explaining the dynamics of perceived authenticity; c

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Summary

Marketing of Cultural Sustainable Tourism

In its recent annual report, World Travel & Tourism Council (WTTC) reported the contribution of tourism to the world GDP reached 9.8% (US$ 7.2 trillion) in 2015. Failure to show clear benefits from subsidies, together with increasing pressure to reduce public expenditure seriously threatened the level of government support for arts and culture in Europe in the 1980s (Richards, ed., 2005). The growing demand will continue to impose a drain on heritage resources and living cultures (Chhabra, 2010). As an example from Europe, by a qualitative research in Austria, Paschinger’s (2007) observation on authenticity in cultural heritage found the problem of the overwhelming impact of mass tourism. This problem does not allow a guide to continue focusing fully on the group. The discussion above has brought cultural tourism into its dilemma: Shall we maximize the economic return or preserve the indigenous culture for its social function?

Perceived Authenticity in Cultural Tourism
The Dynamics of Perceived Authenticity
Research Problem and Questions
Methodology
Epistemological Paradigm
Research Strategy
Constructivism Approach to Authenticity
Constructing Perceived Authenticity
Cultural Exchange between Tourists and Hosts
Initial Observations in Alsace
Initial Observations in Bali
An Elaborated Model for the Cultural Change
Findings
Conclusions and Recommendations
Full Text
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