Abstract

Over the last two decades, there has been growing interest from all stakeholders (government, manufacturers, and consumers) to make packaging more sustainable. Paper is considered one of the most environmentally friendly materials available. A qualitative study investigating consumers’ expectations and opinions of sustainable paper-based packaging materials was conducted where 60 participants took part in focus group sessions organized in two stages. In the first stage, participants expressed their opinions about currently available packages in the market and their expectations about a sustainable packaging material. In the second stage of the study, they evaluated five paper-based prototype packages for two product categories (biscuits and meat). Too much plastic and over-packaging were the key issues raised for current packages. Price and quality were the main driving forces for consumers’ purchase intent. While participants were impressed by the sustainable nature of the prototypes, the design did not necessarily meet their expectations, and they were not willing to pay more for a sustainable package. The key message that emerged from the discussions was the “3Rs”—Reduce, Reuse, and Recycle”—which should be the main points to consider when designing a sustainable packaging.

Highlights

  • Over the last two decades, there has been growing interest from all stakeholders to make packaging more sustainable

  • The results of the focus group discussions are presented by summarizing common themes that emerged from the focus group sessions, the participants discussed each package individually

  • Confusion on how to handle packages with more education needed was another theme highlighted across the focus group sessions: “most consumers do not understand how recycling works; do packages need to be washed before disposing them in the recycling bin?”; “clearer directions from manufacturers on how to dispose packaging is necessary”; “more universal methods of disposing packages are necessary”

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Summary

Introduction

Over the last two decades, there has been growing interest from all stakeholders (government, manufacturers, and consumers) to make packaging more sustainable. Paper is considered one of the most environmentally friendly materials available. A qualitative study investigating consumers’ expectations and opinions of sustainable paper-based packaging materials was conducted where 60 participants took part in focus group sessions organized in two stages. Participants expressed their opinions about currently available packages in the market and their expectations about a sustainable packaging material. In the second stage of the study, they evaluated five paper-based prototype packages for two product categories (biscuits and meat). Studies from the Institute for Energy and Environmental Research (Germany) showed a significantly lower impact of paperbased packaging on the environment compared to many other materials. Paperbased packaging has the potential to tackle marine debris and lead to a lower impact of packaging in the environment. This is especially necessary as the amount of packaging used is steadily increasing due to small portion packaging, urbanization, and a growing worldwide population

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