Sustainable Government Enterprise Architecture Framework

Montree Thirasakthana,Supaporn Kiattisin

doi:10.3390/su13020879

Abstract

The suitable utility of driving the enterprise architecture exercise is to utilize the enterprise architecture framework as the fundamental guidance. But there are some challenges of applying those frameworks for government and their agencies because most of the frameworks have concentrated focus for the private sector which some fundamentally requirement of government would be specifically different. This paper aims to propose that the sustainable government enterprise architecture framework specifically applies for the national strategic planning in the optimum exercise process and clarity guidance for the information technology organization being able to transform and improve their services for an achievable adaptation efficiency, simplification, cost management, collaboration, shareability, and standardization which accommodate the rapidly changing service usability on digitalization known as “e-Government.” The fundamental design idea of this proposed framework has identified five keys principles, which are (1) legislation support, (2) top-down target architecture, (3) architecture governance, (4) shared services, and (5) cross-organization collaboration that would be considered as the key critical success factors for achieving the exercise. The overall response of the specific expert survey of this proposed framework has demonstrated the consensus responded at 90 percentage agreeable, which would strongly consider this framework applicable for groups of developing countries as the baseline framework for their digitalized transformation.

Highlights

Since the 1980s, most practitioner and scientific enterprises have recognized the contribution of an enterprise architecture (EA) [1] as the key criteria of improving enterprise ontology or enterprise re-engineering [2] by concentrating in reshaping information technology landscapes in order to steer the organizational strategic execution and its operation.in the national public services, there are a series of strategic initiatives for transforming from “Government Public Services,” which intensively require physical accessibilities, having physical interaction in between citizen and government officer to “e-Government Public Services,” which mainly presented by internet accessibilities using any mobility devices at any times and anywhere, having all digitalization processes with less of people interaction each other
(1) validating capability of the proposed framework same as validation criteria that exercise over ZEAF and The Open Group Architecture Framework (TOGAF), which analysis findings has described in the Analysis step, and (2) conducting an interview session with a predefined list of questionnaires for field expertise to respond with their satisfaction level on the propose of sustainable government enterprise architecture framework
In the description of fundamental of research methodology, the validation process after getting the first draft of proposed a sustainable government enterprise architecture framework was designed into two activities, which are (1) validating capability of the proposed framework same as validation criteria that exercise over ZEAF and TOGAF which analysis findings have described in Analysis step, and (2) conducting an interview session with a predefined list of questionnaires for field expertise to response their satisfaction level

Summary

Introduction

Since the 1980s, most practitioner and scientific enterprises have recognized the contribution of an enterprise architecture (EA) [1] as the key criteria of improving enterprise ontology or enterprise re-engineering [2] by concentrating in reshaping information technology landscapes in order to steer the organizational strategic execution and its operation.in the national public services, there are a series of strategic initiatives for transforming from “Government Public Services,” which intensively require physical accessibilities, having physical interaction in between citizen and government officer to “e-Government Public Services,” which mainly presented by internet accessibilities using any mobility devices at any times and anywhere, having all digitalization processes with less of people interaction each other. Since the 1980s, most practitioner and scientific enterprises have recognized the contribution of an enterprise architecture (EA) [1] as the key criteria of improving enterprise ontology or enterprise re-engineering [2] by concentrating in reshaping information technology landscapes in order to steer the organizational strategic execution and its operation. The typical key improvement in the public services is to emphasize on digital enablement whereby the overall service offering would be concentrated in simplification of usage adoption, standardization of operation procedure for commonality services, strengthen in security and privacy of data protection, efficiency of cost management, and improving of time consumption for people who request for services. The adoption efficiency of enterprise architecture to address those strategic goals is still struggled in the reason of having fragmentation execution for each agency organization; each of them performs isolation and redundancy development, and having overlapping service functions [3].

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