Sustainability performance evaluation of fruit chip SMEs

Abstract

Due to increasing competition in various business sectors, business actors must adopt modern and effective management methods and tools to maintain their competitive advantage. Sustainability indicators are a key factor in maintaining competitive advantage and successful performance of Fruit Chips SMEs (Small and Medium Enterprises) in Malang City. This study adds environmental and social perspectives as part of the sustainability balanced scorecard (SBSC), so that performance measurement is identified using six perspectives. This study contributes to theory and practice by creating a model to measure the sustainability of the performance of Fruit Chips SMEs. Then, the results of the calculation of the sustainability performance index are classified based on the sustainability category so that the sustainability status of the Fruit Chips SMEs can be obtained by 87%. This percentage is included in the category of good sustainability performance.