Sustainability of Public Transport on the Bed Rock of Civil Infrastructure-Construction of Traffic Transit Management Centres by BMTC

Abstract

Bangalore Metropolitan Transport Corporation (BMTC) was incorporated into a separate entity after bifurcating from Karnataka State Road Transport Corporation (KSRTC) in August 1997. By 2012, BMTC leads by example in being the only Public Transport Corporation to ferry more than 4.5 million commuters' trips everyday within the city of Bangalore. The organization comprises a fleet of more than 6,100 buses covering an area encompassed with a radius of 40.4 kilometers from the city centre. In a day BMTC operates on 585 city and 1,858 suburban routes, running 13.5 lakh kilometers and making 78,750 trips. BMTC has a 32,729 strong labor force to carry out different activities of BMTC bus operations. BMTC has 37 depots, two central work shops, six major bus stations, 41 minor bus stations, and 10 passenger amenities centres popularly known as the Traffic Transit Management Centres. BMTC serves the transport needs of the urban and suburban population in and around Bangalore. And, despite the differentiated base of the commuting population, BMTC reaches far and wide, in every nook and corner of the city making public transport an attractive travel choice for everyone. BMTC's strong hold in the area of public transportation in Bangalore is a testimony to its adoption of sound management, HR, quality, and environmental policies. The corporation also strives to bring about increased passenger comfort by integrating Intelligent Transport Systems (ITS) and a Passenger Information System (PIS) in its daily operations. This helps to monitor its services better and provide quality services. Public feedback is also an important input in BMTC operations; a state of the art control centre is envisioned for the near future, which will be a one-point contact for addressing customer queries and feedback. BMTC caters to the transportation needs of Bangalore by offering quality bus services.