Abstract
Insurance companies are under the Financial Services Authority's regulation and supervision in Indonesia. The fact is that there are several companies that experience problems in carrying out their obligations to customers. This situation causes losses for customers and public trust in insurance companies. The legal problem raised is the ideal legal protection for customers and insurance companies to be sustainable? The results show that the ideal legal protection for customers and insurance companies is the availability of implicit and explicit legal protection forms. The Deposit Insurance Corporation is needed, which requires all insurance companies to become participants in the guarantee period. This research is a normative research.
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