Abstract

In modern business management, the effective management of organizational structures based on goals within the scope of modern management concepts, as well as the continuous improvement of processes for increasing competitiveness, are critical. The purpose of this study is to discuss the matter of risk identification and analysis, practices that are seen in many different fields within the scope of the notion of sustainable management. It aimed to add the dimensions of targets and risk analysis to the scope of process analysis and development, within this study. The stages, starting with the definition of the processes in the process model through the targets based on the risk analysis, are transformed into a quality assurance cycle and completed with the determination, monitoring, and evaluation of the sustainable process development activities. The performance indicators of the business processes in a textile business were determined, and the identification of a model structure with systematic traceability was provided, in practice. The opportunities and threats encountered in achieving the determined goals were identified. The defined factors were examined within the scope of the failure mode and effects analysis and risk analysis methods. The risk evaluations were performed using fuzzy numbers. The results obtained by fuzzy failure mode effects analysis were evaluated through the MATLAB Fuzzy Logic Design Toolbox model. Risks were ranked as a result of the evaluation, and process development activities were chosen.

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