Abstract
In this paper, we focus on the sustainability and economic performance of the renewable energy sector of Romania. In our analysis, we have used Total Quality Management (TQM) model, which is an economic modern tool used for improving the quality of management for all companies. The aim of this study is to bring into discussion the conceptualized TQM model of Edward Deming underlying different stages of its evolution as it is described in the economic literature. Conceptual model is applied in a case study of the renewable energy sector of Romania. The quantitative research evaluates the impact of the total quality management to achieve the sustainable development, performance objectives and the competitive advantage of the companies in the renewable energy sector. Data was collected through a survey and the questionnaire was addressed to the management and employees in the renewable energy sector. Structural equation modelling (SEM) was used and the hypotheses were tested by partial least square (PLS) equations. Data was analyzed through the Smart PLS 3 software. The main contribution of this paper is to identify and evaluate the relationship among sustainable development, economic performance of the companies and TQM model indicators. The conclusions of our research are in line with the existing literature and confirm the theoretical assumptions, underlining the fact that the undertaking’s performance and sustainable development is a direct consequence of the combination among a series of factors like decisional power quality, motivated workforce as well as integrity of operational process.
Highlights
The pioneers of Total Quality Management (TQM) theory were Walter Shewhart and Edwards Deming
The causal relationship between the TQM model, economic performance and sustainable development is evaluated by the use of structural equation modelling, tested with the least square method
According nt independent vatroiabFliegsu,re 6, the R-squared value is 0.742, which means that about 74.2% of the variability of the hite noisenvdaerritaabkliensg, ’s performance from the renewable energy sector is explained by the variability of the atrices with path TcoQeMfficmieondtes.l
Summary
The pioneers of Total Quality Management (TQM) theory were Walter Shewhart and Edwards Deming. Shewhart [1] developed a probabilistic model for managerial processes used to statistically control the production and give the management the chance to intervene optimally This model was perfected by Deming [2] who firstly introduced the “quality control cycles” concept, which reveals a group of volunteers’ employees who identify real solutions for problems related to work. Armand Feigenbaum [3] has developed the Total Quality Control model by making a synapse between the customers and suppliers, supporting the involvement of the employees in achieving competitive results for satisfying the needs of the customers. The total quality model, in Juran’s opinion, incorporates the vision of consumers His management techniques are focused on assessment, compliance and remediation
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