Supportive Communication Analysis of Family Members with Persons with Disabilities in Forming Self-Confidence: Case Study in Blora, Indonesia

Abstract

This research examines the interpersonal communication process in disabled families, especially the development of supportive communication models for people with disabilities in Blora, Indonesia. This research needs to be carried out because of the many cases of lack of self-confidence among people with disabilities. The role of family members greatly influences the self-quality and level of self-confidence of a disabled person. The role of family members greatly influences the self-quality and level of self-confidence of a disabled person. The theory used in this research is the categories of defensive and supportive behavior theory, which states that every individual has behavior to defend themselves but also includes behavior to provide support. The approach to this research uses a qualitative approach with a descriptive type, and data collection techniques through in-depth interviews. The technique for taking informants uses a purposive sampling technique, with data analysis techniques carried out through the stages of data reduction, data presentation, and conclusion. Test the validity of the data using data triangulation techniques. Based on the research results, the researchers concluded that people with physical impairments received positive treatment from other family members. Positive behavior of family members towards the physically disabled takes the form of supportive communication which is implemented through a) not blaming the disabled person’s condition, b) convincing family members to participate in rehabilitation to increase self-confidence, c) honestly conveying the condition that caused the physical disability to family members, d) sharing duties according to capacity, e) meeting the physical needs of family members, f) being careful in talking to family members so as not to hurt feelings, g) respecting family members’ opinions, h) building healthy criticism for the common good of family members. The factors that influence the supportive communication behavior of the three pairs of informants are self-acceptance, independence, and self-confidence.