Abstract
The existing mismatches between dwellings and their tenants lower the use and management efficiency of social housing stock. To address this problem, rational and well-coordinated tenant relocation within this stock needs to be stimulated, which can be significantly improved by introduction of new geoinformation technologies to support decisions in this area. This paper presents a proposal of a dedicated geoinformation system supporting tenant relocation in municipal (social) housing stock management in Poland. The concept is combined with the organizational structure of a typical urban municipality and associated with the integrated spatial database. The proposals are described in terms of business modeling and the categories of Unified Modeling Language. Implementation and empirical verification of the system was conducted employing ArcGIS platform environment. The functionalities of the dedicated system allow assessing the actual mismatches, creating reports and scenarios for tenant relocation as well as their analysis and visualization. On this basis it is possible to identify the objects with highest need for tenant relocation and make appropriate recommendations for housing policy. The proposed solutions may be of interest to other countries where the problem of mismatches in social housing has arisen and managers are obliged to solve it.
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