Abstract
Chapter 1 Introduction: distance education - successes and failures Chapter 2 Student support in online and distance education - definitions and practices Chapter 3 Non-academic student support Chapter 4 Academic support - tuition Chapter 5 Theories of student support Chapter 6 Learning motivation for distance education student support Chapter 7 Designing student support for success Chapter 8 Media for support - e-learning Chapter 9 Enrolment, induction and preparation Chapter 10 Retrieval Chapter 11 Cost benefits of student support in online and distance education Chapter 12 Course design and support for success Chapter 13 Student Support Outside the Institution Chapter 14 Student support for different students Chapter 15 Evaluation, research, innovation and change in student support Chapter 16 Staff development and institutional structures for student success in distance education Chapter 17 A Last Word
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