Abstract
In this paper, we propose a novel approach utilizing a professional Social network (Pro Social Network) and a new coordination protocol (CordiNet). Our motivation behind this article is to convince Small and Medium Enterprises managers that current organizations have chosen to use Enterprise 2.0 tools because these latter have demonstrated remarkable innovation as well as successful collaboration and collective intelligence. The particularity of our work is that is allows employer to share diagnosis and fault repair procedures on the basis of some modeling agents. In fact, each enterprise is represented by a container of agents to ensure a secured and confidential information exchange between intra employers, and a central main container to connect all enterprises’ containers for a social information exchange. Enterprise’s container consists of a Checker Enterprise Agent (ChEA), a Coordinator Enterprise Agent (CoEA) and a Search Enterprise Agent (SeEA). Whereas the central main container comprises its proper agents such as Selection Agent (SA), and a Supervisor Agent (SuA). JADE platform is used to allow agents to communicate and collaborate. The FIPA-ACL performatives have been extended for this purpose. We conduct some experiments to demonstrate the feasibility of our approach.
Highlights
An ecosystem of employees, partners, suppliers, and customers has begun to proliferate by using web 2.0 technologies, to develop capabilities by collectively generate, share and refine business knowledge
Our platform consists on two levels: a collaborative environment, that allows users to exchange knowledge and information inter employers in different enterprises using their relations in social network, and coordination environment for exchanging knowledge and information intra enterprise which is based on a multi-agent system and coordination protocol
We focus on the study of two basic components of the framework: the professional social network (Pro Social Network) and the coordination protocol (CordiNet)
Summary
An ecosystem of employees, partners, suppliers, and customers has begun to proliferate by using web 2.0 technologies, to develop capabilities by collectively generate, share and refine business knowledge. Social network can play an important role in supporting different types of decision making, as they provide their users various forms of support, ranging from instrumental to the emotional and informational. Several works have appeared in the field of coordination [11], [12], [13], which propose solutions that can provide consistency in production systems Among those works, we can cite [14]; this approach is a centralized one. Our platform consists on two levels: a collaborative environment, that allows users to exchange knowledge and information inter employers in different enterprises using their relations in social network, and coordination environment for exchanging knowledge and information intra enterprise which is based on a multi-agent system and coordination protocol.
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