Supporting Knowledge Sharing in Heterogeneous Social Network Thematic Groups

Abstract

Thematic groups are gaining a lot of attention and high centrality in OSNs, as users share opinions and/or mutually collaborate for reaching their targets. Since users can be affiliated with groups belonging to different social networks, they can be supported by personal software agents able to perform activities aimed at supporting relationships and mutual cooperation among heterogeneous OSNs thematic groups. Basically software agents can encode users profiles with detailed information to be related with specific groups. This work discusses a multi-agent framework whose structure focuses on the role of software agents and the use of a common, shared dictionary for each group. Personal software agents are associated to OSN users to share knowledge for a specific theme for a number of groups related to that topic. Group agents are defined to support each group on each OSN by interacting with personal agents to manage group affiliation and enrich the common dictionaries of their own groups. The common dictionary of the group is a key element to provide knowledge sharing and interoperability between personal and group agents. In the proposed approach each user agent is able to personalize its own dictionary and enrich that of its own groups by means of selected categories.