Abstract
This paper presents an educational management model to support action research into issues relating to the management of distance learning programmes. The educational management action research (EMAR) model proposed, is grounded on a practitioner action research approach as the guide for everyday work and professional life. EMAR is based on four basic building blocks: the organisational context, the pedagogic model, the educational setting and the evaluation process. The model presented in this paper enabled the maintenance, improvement and update of a CPDE course in IT, a fast moving and highly competitive field. The model emerged as an invaluable tool to implement and understand management issues and research in CPDE. It enabled both tutors and students to be actively involved in course development and delivery, and resulted in a highly motivated staff and satisfied cohort of students.
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