Abstract
ABSTRACT Setting up a Digital Transformation (DT) strategy is often done ad-hoc without guidance. Supporting frameworks can help. This paper aims to build and validate a conceptual model made of a generic set of most prominent DT strategic objectives. This representation is built out of a systematic literature review and refined/validated through expert opinions. Organisations can use it as reference to build their custom DT strategic objective set. An instantiation is shown on a Belgian hospital. The representation can be integrated into an existing IT development process for evaluating the alignment of new software with respect to the organisation’s DT strategic objectives.
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