Supply chain relationship quality, the competitive environment and performance

Abstract

In today's competitive environment, it is supply chains (SC) rather than companies that compete. Empirical research in the area of SC relationships have primarily sought to explain the nature of relationship processes rather than their effect on performance. However, the impact of SC relationship quality on SC performance has received less attention in the literature. Furthermore, the nature of the competitive environment can vary greatly across different supply chains. As such it is appropriate to consider whether or not the effect of SC relationship quality on SC performance is monotonic across different competitive environments. Accordingly, this paper investigates if SC relationship quality has an impact on SC performance quality and whether or not the competitive environment moderates this relationship.