Abstract
Supply Chain Operational Reference (SCOR) is an approach that can be used to map processes in the supply chain. Process mapping is very useful for understanding the flow of products, money and information. Process mapping can make it easier to evaluate supply chain management weaknesses. This paper aims to map the process flow using the SCOR approach at the Kintamani Bali Arabica coffee processing unit. SCOR contains a structured hierarchy of goods, money and information flow processes which are described in three levels. Level 1 in the supply chain of the Kintamani Bali Arabica coffee processing unit describes the implementation of the planning process, source, make, and delivery. Level 2 shows the process category which consists of two process categories based on stock for processing fresh coffee and based on order-based processes for processing green bean, roasted and ground coffee. Level 3 shows the stages of process elements in each category. This level starts from the entire supply chain planning process stage, to the customer order delivery process stage. The results of this paper describe the structure of the SCOR model at the Kintamani Bali Arabica coffee processing unit connecting all interrelated product, money and information flow processes.
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