Supply Chain Management

Abstract

This chapter examines the role of emotional intelligence (EI) in supply chain leadership. It begins by providing an overview of EI, its components and its relevance in leadership. The supply chain landscape is then explored, highlighting the complexities and challenges faced in the global marketplace. The importance of EI in supply chain leadership and its impact on decision-making are discussed. Case studies and examples are provided to illustrate the application of EI in supply chain leadership. The chapter also delves into how EI can help navigate supply chain challenges, such as disruptions and stakeholder relationships. Real-world examples of organizations integrating EI into supply chain leadership are provided, along with the outcomes. The future outlook and implications of EI in supply chain management are explored, including emerging trends and potential areas for further research. The chapter concludes with a summary of the broader implications for supply chain leadership and a call to action for organizations and leaders to embrace and incorporate EI into their practices.