Supply Chain Disruption versus Optimization: A Review on Artificial Intelligence and Blockchain

Abstract

In response to significant disruption, supply chain optimization became sensitive to increasing consumer expectations, unexpected demand fluctuation, and inventory costs. Proactive movement, understanding, and empowerment have fostered the beneficial results of supply chain optimization, cooperation, and operational resilience. These pioneering activities are critical to achieving a paradigm shift in the supply chain, even agility in response to changing demand. However, sophisticated analytics such as artificial intelligence (AI) and blockchain are supposed to overcome these challenges to make smarter decisions on a daily basis. Due to these facts, this study aimed to model AI’s and blockchain’s role in supply chain optimization by conducting a systematic literature review based on the idealized framework of Rejeb et al. (2022) and the SALSA mechanism. In addition, this paradigm-shifting approach will provide fairer views and options for managing forecasting, planning, monitoring, and reporting across the entire supply chain. The emphasis remains on real-time accuracy, easy access, and optimization of operational indicators such as sales, visibility, and end-to-end supply chain operations at all times and from any location. It will be an eye-opening experience to enable stakeholders and partners to communicate information collaboratively, consistently, and efficiently.