Abstract
The COVID-19 pandemic has created an unprecedented health and financial crisis across the world. This crisis has not shown any sign of abatement despite world-wide efforts to contain the spread of the virus with draconian measures such as extensive social distancing, travel restrictions, and lockdowns. An inherent difficulty in controlling this crisis has disrupted the entire global supply chain and consequently threatened our livelihood and freedom. Faced with this daunting crisis, many businesses regardless of their sizes desperately need a viable survival strategy. To fill such a need, this paper reinvents crisis management tools and develops a strategy map for mitigating the adverse impact of COVID-19 on global supply chain operations, while enhancing supply chain resilience in times of turbulence and uncertainty.
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