Abstract
Information and communication technology (ICT) has emerged as a significant basis for improving the supply chain. Reports are, however, often conflicting about its effects on firm performance. In order to better assess the contribution of ICT on firm performance from the supply chain management perspective, we propose a research model to investigate the interaction effects of ICT and supply chain capabilities on firm performance. We test the research model with regression analysis on field survey data. The results indicate significant moderating effects of ICT characteristics on the relationship between supply chain capabilities and firms' market performance, but observed are only weak moderating effects on the relationship between supply chain capabilities and firms' financial performance.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
